MedStar National Rehabilitation Hospital

"My journey began in April of 1986 during their Inaugural year. It was a preemie, one of it's kind facility then and it has fulfilled and exceeded their theoretical conceptualization! It is not only a state of the art medical center offering both in patient and outpatient treatment options. NRH's courageous and dedicated medical teams' are forever evolving new protocols and leading edge treatment options which are exceptional! Embracing innovative new treatments and mastering in the traditional hands on grit of hard work; only enhances positive patients outcomes. The Washington, DC facility is a model facility where any patient can reach their goal and soar!!"

"I scheduled an appointment to discuss conservative approaches for managing my significant scoliosis as I age. Unfortunately, the physician I saw appeared to have very limited knowledge, if any, of the condition. I was diagnosed over 50 years ago, have been seen by numerous orthopedists over the years, and actively keep up with the latest research. This physician's statements contradicted guidance I have consistently received from these orthopedic specialists, and the management approach she recommended has no basis in the research literature. A more appropriate response would have been for her to acknowledge that this is not her specialty area and provide a referral to a physician with the necessary expertise. The scheduling staff were excellent, however. They re-scheduled me with a doctor who has experience with scoliosis."

"The nurses, the therapists, and staff were outstanding. I was admitted from GU hospital last August, and I'm so grateful I was was sent here. Apparently I wasn't even supposed to be accepted because at the time I couldn't even speak, swallow or had any type of mobility. Mann, the therapists worked my butt off, sweat and tears I tell you! I Thank God they did, because had they had babied me and let me stay in in bed, I wouldn't have recovered so quickly. The nurses too, so encouraging, and by most of them being women, they treated me like their own daughter. I'd cry to them sometimes sofrustrated with the hand I got dealt but they were there for me and would even cry with me. Shout out to the kitchen staff because the food was bomb! Idk about all the talk about hospital food being bad, but NRH had me biting my lip it was soo good. I felt like royalty having them take my food order everyday. The midnight snack tuna sandwiches and Graham crackers hit the spot too! Shout out to nurse Annemarie, Julia, Marie, fallogot, Patricia, Denise, Joy, everyone else whose name I can't remember, thank you ladies for taking care of me! Shout out to my therapist Jeniffer Vance- for making my days fun with the baking and games, Alison Cuneo- I didn't know my capabilities and you pushed me to the bone, Lauren russel- for helping me drop it low again lol, sierra- my speech therapist- thank you for making my Brain work hard again. Thank you all so much for encouraging me and helping me recover. I know this is long but I feel like hospital staff don't get the credit or recognition they deserve. You have to really love what you do in that field, and I could tell by how much they helped me that the people who work there genuinely care for others. Thank you NRH!"

"Dr. Laura Malmut, MD, Rachael Cohen, PT, and Sarah Goldberg-O'Neil, OT are amazing! They provide exceptional, compassionate, and highly professional care to their patients. Their guidance and support truly make a difference. Highly recommend them!"

"Recently, I completed physical therapy (PT) after my second total knee replacement (TKR); Randy was my PT. He is a seasoned therapist with a great deal of experience treating patients with a range of diagnoses, especially TKRs. I was very fortunate to have had Randy as my therapist for both TKRs. The continuity of care really helped my recovery. Randy led me through a well-defined program of stretching and strengthening exercises, gait and balance activities, and endurance training. He provided consistent instructions and the rationale for activities in the clinic, and at home. For a few days during my treatment program, Randy was not available, and Dorota provided my care. She asked thoughtful questions to ensure effective continuity of care. Dorota is another excellent PT, with a great deal of experience in a wide range of diagnoses. I am grateful to NRH Rehabilitation / MedStar Health for the high quality of PT services. The therapists and clinical assistants make a great team, and they have helped me achieve my functional goals."

"I love coming here. The physical Therapy and Front Desk has excellent customer service and support "

"We haven't gotten to get to this hospital, but we were supposed to have been there. We had been medically accepted, only to have the ball dropped twice and the last possible minute. My active duty military brother had a stroke while in Florida, and is ready for rehab and was accepted by a doctor at Walter Reed and this facility. After all the medical transport was coordinated, the night before, the facility changed their minds and claimed that the continuous antibiotic was not ok for acceptance. They asked us to update the prescription so it was not continuous, but intermittent. That was done within a few hours, but it took another week to reschedule the flights. After that delay, again everything was set, and they AGAIN decided that the antibiotic was the issue, and not the dosing schedule. Mind you, they've had this information for over 3 weeks, but only decided it was an issue the night before both times. EDIT: In my frustration, i was a ruder than i meant to be in my initial posts, and i've removed aspects of this post criticizing the competence of folks. I know everyone is trying their best to help. To be fair to MedStar, they may not actually be able to accept him because of the antibiotic (its a generic Oxacillin, doesn't seem like a big deal, but i know healthcare economic incentives create weird scenarios. I just wish if that were true, they would have not medically accepted him and then raised issues at the last minute multiple times. Coordinating the approvals necessary between Tricare East and Tricare West took time and will again, and rather than believing we were set and good to go, we could have been focusing on finding a facility that COULD take him."

"They have a very rude front desk receptionist! I turned away from booking an appointment because of it. Horrible service, especially when you're already dealing with pain."