Johns Hopkins Orthopedics

"Due to the high rating I saw on Google, we chose Johns Hopkins Orthopedic. Sadly, we were disappointed in many aspects of the establishment. The staff was less then welcoming, the physician assisted PA was nice but wasn't very interesting in listening to options and was quick to push medication and steroid shots. When asked about the gel using ultrasound we were told "we don't do that here" even though it's far more effective then without ultrasound. We were then told to begin physical therapy (PT), however that was a mess, unfriendly and long wait time for an appointment. We opted to use a local PT which was so friendly and helpful and informative unlike Johns Hopkins. Sadly we won't be returning, Hopkins has a reputation as a world class institution but this wasn't one of them."

"The front desk staff here( the guy in particular) is rude and lacks customer service. He's not friendly or welcoming at all. I felt as if I was bothering him when I had a question to ask. The front desk is the first staff we see, so we should feel comfortable asking them a question about the appointment and medical form, etc. He was very standoffish, maybe the front desk isn't for him. I brought my daughter here for an appointment, the doctor was great and recommended PT (physical therapy) but I won't be returning to this particular office for that. I'll find another place for her PT. John's Hopkins normally sends a survey about the appointment after but I never received it. So I'm here to warn others. Great doctors, but horrible front desk staff!"

"Dr. Kristan Kunicky personally called me back to discuss my discomfort and was able to see me the very next day. His attentiveness and compassion made a stressful situation much easier.That spoke volume to me and John and the office staff always greets me with a smile and the medical staff are always professional and friendly. Thanks for everything"

"The best orthopedic office I've ever been to everyone there is extremely knowledgeable, very empathetic an extremely efficient I've had two surgeries with the ortho team and would recommend them to everyone in need of ortho"

"Medical care in this country is awful and this facility is a prime example. Endless phone chains and eventually people who can't help your call. It takes at minimum 3 months to book an appointment. One must arrive 30 minutes before the appointment. Then wait another 15 minutes to be taken to a room. Eventually, when you're in the room, it's another 15-30. So you waste close to an hour just waiting to be seen, then the doctor and staff give you 10 minutes of their time and rush you out like it's a fast food restaurant. JHU needs to be better about providing timely, compassionate care without forcing people to go on a wild goose chase of phone chains or waiting over an hour to get less than 15 minutes of a doctor's time. It just sucks. All we are is an insurance payment to them. I'm just beside myself how terrible an experience it is to seek medical care with this facility."

"It was frist there had hand Surgery and who resigned me was very nice and everyone back who prepared for surgery was very nice, the people in recovery area also very nice"

"Great Staff and very professional to their patients."

"I felt completely comfortable and that Rachel was fully engaged and very receptive to my concerns. I left feeling that My care was important and I could be in contact for any questions or follow ups. I will definitely return for any issues. Highly recommend!!!"