Elements Massage
About This Clinic
Elements Massage is a Massage therapist located in the north suburbs area. This clinic is verified as a non-opioid practice, committed to drug-free pain management approaches. Medicare is accepted.
Patient Review Insights
We've analyzed thousands of patient reviews to categorize this clinic's performance and clinical specialties.
Rating Breakdown
Patient Experience Highlights
What patients consistently praised about their visit and the staff.
Testimonials
"Absolutely amazing, 1000 stars of i could. I'll be a forever customer. Maribel was so well trained and professional and soothing I'll always come back. If you haven't gone for a massage at Elements yet your selling yourself short. You deserve it so go! It's SO worth it!!!"
"I had an amazing experience at Elements Massage at park ridge and I have to give a special shout-out to Haley Kahn. She did my facial, and it was by far one of the best I've ever had. Haley was professional, attentive, and really took the time to understand my skin needs before starting. Throughout the facial, she made sure I felt comfortable and explained what she was doing in a way that was both reassuring and informative. Not only did my skin feel refreshed, hydrated, and glowing afterwards, but the entire experience was incredibly relaxing. Haley has such a calm and caring energy, and you can tell she truly loves what she does. She didn't rush through anything and gave thoughtful recommendations for maintaining healthy skin at home. The whole staff at Elements Massage was welcoming, and the atmosphere was clean and soothing, but Haley really made my visit special. If you're considering a facial, I highly recommend booking with her, you won't be disappointed!"
"I highly recommend Aleksandra to anyone looking for an outstanding massage experience! Aleksandra is a truly exceptional massage therapist - professional, respectful, and has the best etiquette l've ever encountered in a massage therapist. From start to finish, the atmosphere was calming, and every detail was handled with care. The massage itself was amazing - perfectly balanced between relaxation and deep tissue relief. I left feeling refreshed and rejuvenated."
"Maribel was my therapist.. very intentional with her hands, relaxing in every way! She's probably one of the best therapist I've had. Thank you, Elements!"
"Everyone was extremely friendly and professional! It was my very first massage and I did not know exactly what to expect, but I left feeling relaxed and renewed! I will be coming back quite often! Thank you Joanna for making me feel like a whole new person and for laughing with me! Absolutely wonderful!!! :)"
"My most recent visit to Elements I had a WONDERFUL massage with Mary Ann. She listened to my needs for this session - tight hips, IT bands, lower back pain - AND she checked in with me throughout the session to ensure I was comfortable. I felt so seen and well-taken care of. I will definitnely be back!"
"This was my first time at Elements Therapeutic Massage and my last. I had high hopes for my massage therapy appointment, especially after being warmly greeted by the first front desk attendant, who was lovely and professional. Unfortunately, the experience went downhill from there. My therapist, Eric, was cold and unwelcoming from the start. His demeanor was anything but relaxing--he seemed annoyed, rushed, and completely disengaged. The massage itself was not up to par. Despite telling Eric that I prefer firmer pressure when he asked, nothing changed throughout the session and he did not ask again. His movements, especially when handling my arms and legs, were rough and jarring rather than therapeutic. When he stretched my neck, he did so uncomfortably and pulled my hair multiple times. Even the way he tucked in the blanket was abrupt and uncomfortable. It also became clear that his knowledge of proper anatomy was lacking, and there were no calming or soothing qualities to his technique. Overall, it felt like he didn't want to be there, and I certainly didn't feel cared for or relaxed. There were multiple points during the massage that I contemplated ending the session early. To make matters worse, when I mentioned to the second front desk attendant that the massage was "not great," she simply responded with "ok"--no apology, no concern, no offer to make things right. Very disappointing customer service all around. I never leave negative reviews, but this experience was far from what I expected from a professional massage therapy business."
"Scheduling the massage was very easy and Joanna did an incredible job working out all of the soreness in my back and shoulders."
Patient Experience & Criteria Scores
AI-analyzed breakdown from Google patient review ratings and comments.
Dissatisfaction Risk Audit
Very low 1-star frequency (4.5% across 287 reviews).