Refresh Physical Therapy and Pilates (formerly: Orthopedic Physical Therapy Services)
About This Clinic
Refresh Physical Therapy and Pilates (formerly: Orthopedic Physical Therapy Services) is a Physical therapy clinic located in the other il area. This clinic is verified as a non-opioid practice, committed to drug-free pain management approaches.
Patient Review Insights
We've analyzed thousands of patient reviews to categorize this clinic's performance and clinical specialties.
Rating Breakdown
Medical Focus & Specialties
Specific conditions and treatments mentioned most often by patients.
Patient Experience Highlights
What patients consistently praised about their visit and the staff.
Testimonials
"Jessica Hasty is truly exceptional as both my Pilates instructor & my physical therapist. As a PT, she is incredibly knowledgeable, attentive, & thoughtful, always making sure I feel safe, supported, & confident in my recovery. As a Pilates instructor, she brings warmth, creativity, & encouragement, making each session feel enjoyable & empowering. What makes Jessica so special is how seamlessly she blends rehabilitation with strength & movement, tailoring everything to exactly what my body needs. Her genuine care, positivity, & expertise make such a difference, & I leave every session feeling stronger, happier, & deeply grateful to be working with her......"
"The team at Refresh is absolutely fabulous! The staff is caring, attentive, and truly invested in their patients' progress and well-being. I've come here for a couple of different issues over time, and each experience has been outstanding. They create a welcoming, supportive environment and consistently go above and beyond. I truly couldn't imagine going anywhere else--highly recommended!"
"If you are looking for a personalized professional PT experience, I highly recommend Refresh. I have found Refresh to possess a staff of incredibly knowledgeable and caring professionals that not only focus on dealing with the immediate injury or issue at hand, but who will work with you to help develop a plan to avoid such an issue in the future. I've had the privilege to receive treatment from several of the PT specialists within this group and all have been truly helpful. In particular, I would like to call out those with which I've had the privilege to work with the most: Dr. Ann, Dr. Heather, Andrew, Rena, Najah, and Sherri."
"Entire staff is friendly and accommodating. Therapists are knowledgeable and flexible to adapt to my conditions and needs. Also, I've always been seen at my appointment time...no waiting. I highly recommend this practice!"
"I absolutely love Refresh! My entire family is treated by their knowledge staff and we couldn't be more happy with the treatment we receive. I'm usually seen for chronic low back pain but sometimes other issues arise and they are able to offer advice and treatment. I always see the staff at Refresh before seeing my Primary Care Physician. They are so kind and accommodating to my son with special needs, too. He absolutely loves going to PT and he is ALWAYS greeted by a friendly staff..he especially loves Dr Stephanie's hugs, positive energy, and massages. We are so very lucky to have such a wonderful practice so close to home! Highly recommended!!"
"Rena's Pilates classes never disappoint! What a GREAT instructor! I love her professionalism, her smiles and most importantly how she encourages you to challenge yourself each and every class. She will keep you coming back, that's for sure."
"As a therapist with 47 years I find this clinic and all the staff to be highly experienced and unique in the world of ortho since they incorporate so many modalities...especially pilates reformer. I am seeing Stephany for a post op total knee. She is an incredible PT and her PTA's are as well. You will not find a better clinic. I refer my patients here. The best is they are also family owned too!!"
"Excellent place for PT. Worked with several therapists, all of them have a wealth of knowledge and experience and make you feel comfortable and you are their entire focus. Working on several chronic conditions and feel better than I have in years. Have not tried a Pilates class, but have heard several people rave about them. All in all an excellent place to go to rehab any injuries."
Patient Experience & Criteria Scores
AI-analyzed breakdown from Google patient review ratings and comments.
Dissatisfaction Risk Audit
Very low 1-star frequency (0% across 102 reviews).