Athletico Physical Therapy - Daley Plaza
About This Clinic
Athletico Physical Therapy - Daley Plaza is a Physical therapy clinic located in the chicago area. This clinic is verified as a non-opioid practice, committed to drug-free pain management approaches. Medicare is accepted.
Patient Review Insights
We've analyzed thousands of patient reviews to categorize this clinic's performance and clinical specialties.
Rating Breakdown
Medical Focus & Specialties
Specific conditions and treatments mentioned most often by patients.
Patient Experience Highlights
What patients consistently praised about their visit and the staff.
Testimonials
"I have been working with Jean Cofino for many months after I suffered a dislocated shoulder. Jean is a caring, very talented, thoughtful and skillful physical therapist. You know that she cares about you. You know that she has a carefully prepared plan. You know that she has the experience and knowledge to guide you to functional improvement and eventually normality. You can trust Jean. She is also a very pleasant and upbeat person. There are other physical therapists at this location, and although I have not worked with the, I am sure that under Jean's management, they are quite talented and knowledgeable. The other personnel (administrative and assistants) in this facility are also very pleasant, friendly and efficient with scheduling, reminders and all-around good management. The facility is physically smaller than some other locations, but this is an advantage. You feel like you are with family when you are there. There is a definite sense of comradery. In sum, if you hurt, this is the place to go!!"
"Do not recommend! Staff seems inexperienced, secretary has awful attitude! When you have to cancel your appointments the secretary loves to charge you, almost as though that's the highlight of her day...(I have personally witnessed her conversations with staff regarding client cancellations when she gets off the phone.) but when "THEY" as in she...forgets to reschedule your appointment...she refuses to take blame and still charges you! So watch out they WILL OVER CHARGE YOU as they did to me. I have even called their customer service center...and they said.. quote "The only way to dispute the charge is at that very same location with the staff there!" So that explains her attitude! On top of over charging me, they never really fixed the problem...I kept telling them my elbow felt better when I DIDN'T come to the appointments regularly...They said that didn't make any sense, because you need to come in regularly if I wanted to the "treatment" to work. Well needless to say, I stopped going regularly began coming in 1x week, which they weren't happy about...then saying the hell with this...and I completely cancelled all future appointments! Glad I did, within a few weeks I was back to normal?? Can't say whether THEIR treatment had anything to do with it, I feel like they just didn't listen to me...maybe it did, maybe not but I wouldn't of ever wrote this review had that Secretary CHARGE Nazeee never over charged me...the staff seems too young and inexperienced, and the secretary seems too old & bitter to be there...probably needs to retire. I'm sure she still works there btw...gray haired lady, probably in her early 60s maybe even late 50s. Be careful with her. If you do come to this location...word of advice! Make sure if you cancel or reschedule appointments you write down the Secretary Nazeee name and time you spoke to her!"
"My first visit was the beginning of January this year. I had very limited use of my shoulders. Now I have full range of motion I'm very pleased with the results and they are very concerned about you getting better thank you Jean for all your help and support!!!"
"I've been seeing the team at Athletico Daley Plaza for a couple of weeks and I'm really impressed. They tailor the treatment to me, explain everything clearly, and keep track of my progress. Their positive attitude makes each session motivating and fun. Highly recommend!"
"Came here to treat a calf strain and then back issues. The staff is excellent and my PT was outstanding. I was able to recover fully and learn good preventative measures and training. Hats off to Aayush, Abe, Tony, Robbin, Isabel, Aracelis and Kelly."
"Professionalism and kindness are the hallmarks of the entire team at Athletico - Daley Plaza. My shoulder and knee problems are much improved! A relative originally recommended this location to me and now I like to tell my family and friends about the wonderful people who work here and the difference they have made in my ability to enjoy life. Many thanks!"
"Everyone is so helpful, patient, and encouraging. Made the healing process so much easier. I had a partial tear in my Achilles and with their expertise and help, I am healing beautifully and able to get movement back in my ankle. I can't recommend this place enough!"
"Love this physical therapy office.The therapists are amazing, extremely knowledgeable, and friendly. My low back issue is GONE and I am back to being able to do some sprints and light jogging after years with no running. You will loved Aayush, Gabe, Isabel, Aracelis, Abe and everyone else who works there!"
Patient Experience & Criteria Scores
AI-analyzed breakdown from Google patient review ratings and comments.
Dissatisfaction Risk Audit
Very low 1-star frequency (0% across 145 reviews).