Luminis Health Orthopedics Lanham

"This review is about Dr Risa Reid, Orthopedic. my mother is her patient. After having a very bad experience with Dr Robert Wilson, i was skeptical to take my mom there but still gave it a shot and end up seeing Dr Reid. She was extremely professional , caring , took her time examining my mom and gave my mom some encouragement on the progress she made so far. My mom was very comfortable with her care. I highly recommend Dr Risa Reid for people require treatment with hand, wrist elbow. she is very upto dated and knowledgeable in her field . The other medical staffs were very polite , professional and was moving everything in a nice flow where we didn't have to wait any longer than needed to. I hope they can keep up with this level of customer service."

"Had an outstanding experience from the front desk, provider's assistant and the provider Krisren Wall. I had a 3:00pm appointment, got there at 2:45 and was taken back to the examination room at 2:50. There were no delays and the provider's assistant and the provider explained everything to my satisfaction and and took their time answering all of my concerns. Everyone was very pleasant, I would highly recommend them."

"How is it that I go to this doctors office on September 17th for arthritis issues in my right hand and they have no recollection I was ever there. They gave me a cortisone shots also. No records Terrible doctors office"

"I honestly would not recommend anyone here if you're looking for an orthopedic. During my visit the doctor made me feel as if my pain was nothing so I went to seek another doctor and there was something wrong after she stated there was nothing wrong. The orthopedic doctor here, she made me feel rushed and I didn't feel as if my needs were met. I don't know if it was a judgement thing but I would never ever return to this establishment for anything."

"The Doctors and their Assistants at Luminis Health orthopedics (Lanham MD) are excellent, BUT their front desk staff, with the EXCEPTION of the Caucasian gentleman (Mr. Kelvin), are typically unprofessional, ignorant and clueless about customer care. I have visited this office a number of times and I can confirm that these front desk staff have chronically bad attitudes towards patients. They think they are doing patients a favor at every encounter. They get confused and irritated so often even over little and simple things. For example, a simple thing like providing a printout of "after visit summary", they refused to print me one. What a terrible people! I truly wish and pray I never return again to this negetive front desk environment at Luminis Health Orthopedics (Lanham MD). Their ignorance and lack of care about customer needs is truely concerning!"

"Excellent care and professional service."