John A. Bruno, Jr., M.D. - Orthopedic Medicine of Alexandria

"I had nothing but great service since day 1. Dr Bruno was patient, thorough and had a great bedside manner. The front desk staff was always accommodating, they even called me to remind me that I was running late and was able to reschedule me for later the same day. I cannot speak highly enough out one of their therapists, Masha. She took great care during my treatment and challenged me when needed. I can say I'm better now than when I first walked through their doors. Thank you."

"I've been to see Dr. Bruno several times (not that I'm accident prone or anything!), and I've been very pleased with his treatment every time. I broke my foot; his diagnosis included advising me of a serious potential for misaligned healing and made an appointment for me with an amazing practice of doctors who specialize in foot and ankle issues. I ended up with a stress fracture of one vertebra after a skiing accident; his treatment and that of the physical therapists in his office healed it quickly and without complications. I needed surgery on a shoulder; after his diagnosis, Dr. Bruno helped me find a great surgeon. Most recently, I sought Dr. Bruno's advice regarding knee pain. After an office exam, he ordered an MRI that revealed a torn meniscus which has been successfully treated through physical therapy (the therapists who were practicing in his office are now in a separate practice in the same building). It's taken me 70 years to experience all of these orthopedic issues, so this is not as bad as it might sound. Nevertheless, I know I have been lucky to have Dr. Bruno on my side. I've never had a problem getting a prompt appointment with him; his professionalism and skill have always been top-notch; and, while I'm hoping I will never need him again, I'm happy to know he is there when I need him."

"Dr. Bruno and his staff are outstanding and my entire family has been going here since 2013, normally for sport/recreation related injuries. Dr Bruno has a very methodical approach to assessing injuries/conditions. He takes the time to explain/show what has happened to your body and why you feel the pain/sensation, as well as, discusses why he recommends or does not recommend additional testing (MRI, CT Scan, etc) and/or the treatment options (rest, Physical Therapy, etc). Dr. Bruno no longer performs surgery, but if situation warrants, he refers patients to specialists that are tops in their field related to your injury/issue."

"If I could give zero stars to this place, I probably would. I agree with other reviews on here citing the extreme coldness of the office staff. No matter what you do, they are never happy to see you and not welcoming. Dr. Bruno does not impress me at all. My co-pay requires $80 every time I see him and after about eight or nine minutes he's itching to get to his next patient. On my second appointment he dismissed some serious concerns I had, saying it just wasn't related to the knee. I was actually not going to see him a third time. I was just going to continue to try and fit in some of the physical therapy appointments he recommended at his office around my busy traveling schedule. Out of all of my appointments I was not able to make one and did call ahead of time understanding that they would charge me. With their limited hours and a busy schedule flying in and out of airports, I was doing the best I could. However, this last appointment when I missed the turn off to come right to the office and they were completely inflexible with their policy. Unfortunately, when that happens in the height of traffic you are on 495 and it takes you 20 minutes to get back. Although the office person at this time understood what I was saying, she told me over the phone if I wasn't there after 15 minutes I would be charge for missed appointment fee. After explaining it may be 18 minutes not 15 minutes but I was in route to be there, she kept trying to press the issue of 15 minutes was the cutoff. I could understand if I was late or missed several appointments, but this was not the case. When I arrived 18 minutes after, she had locked the door and told me that I would be charged a $50 missed appointment fee. I still have a very difficult time understanding the rationale behind this policy when my initial appointment was for an hour. Additionally, when you are taken back there are commonly 3 to 5 people being seen simultaneously in that timeframe. The physical therapists are constantly switching back-and-forth and lose trains of thought and are not sure where certain charts are due to the multiple people at the same appointment time. Having a sister who is a physical therapist, and having several other times in my life receiving physical therapy, this practice seems pretty ridiculous to me. However, my knee had gotten strengthened and the physical therapist were very nice, so I rolled with it. However, if you do the same you will be treated coldly and unempathetically by the office staff, have to share your appointment with five other people and see a doctor who cares very little about his patients. I'm shocked this office is in business and retains or has any patients. I would definitely recommend anywhere but this place."

"Dr. Bruno treated me two times, the first was for tennis elbow - first portion of the treatment was conservative, using a splint. After a period of time that didn't work all that well, we discuss fit an opted for surgery. That went very well and corrected the problem 100%. The second problem he treated me was for a torn calf muscle. This was a very painful injury and I was very pleased with the treatment and result. I have full faith in him and recommend Dr. Bruno for his knowledge and services."

"Monica was awesome and they were very helpful. I'm embroiled in a lawsuit by being rear-ended Nov 2015. My insurance approved visits in JANUARY, to which I attended 4 before they denied my claim. My attorney is STILL fighting them to cover as in VA an insurance company cannot legally deny coverage in a car accident; at the time of this posting. My neck damage was so bad I couldn't lift a gallon of milk (8.8#!!!) without getting a migraine. I was again approved in MAY to begin therapy AGAIN with 5 MONTHS absence. The final note, they understood the lawsuit issue and kindly allowed me to continue therapy while it's all being worked out. I am MUCH better, still having lifting issues, but the damage is exacerbated by my age. (sigh) But I can FUNCTION and don't need to live off pain killers! I am still not allowed to lift but I can sleep, move and dress myself (never thought I'd be happy about that!). Yes, the front desk is need of customer service lessons, but they are also probably overwhelmed by rude people yelling at THEM when their insurance has issues or I saw one rude gal yell at the woman because "I've had this appointment time, what do you mean I can't have it again?!?!" Perhaps SOMEONE else had that time slot booked! Why I booked MY appointments 4 weeks in advance!! I've seen those people suffer all kinds of verbal abuse. They handle it like troopers. Kudos!"

"Wow!!! Hands down the best doctors office. Staff is wonderful, kind, and generous oh and ON TIME. They are intelligent and they help with insurance and recommendations. Dr. John knows he stuff. He is also very intelligent, kind, and makes sure you know what's going on. He took great care of me and explained my injuries to me with patience. Highly recommend this doctor and office!"

"This is what a doctor like, I mean he's was not only being a doctor he was also very friendly. Thank u for make me to trust u!!! It has been very hard for me to find a doctor like u who will pay attention on me and my problems.. I will definitely continue see u Doctor John A. Bruno, Jr., M.D and I highly recommend for family , friend and people who particularly look for Orthopedic.. the staff as well very helpful.. thank u for the Excellent experience!!!"