NON-OPIOID PAINCARE CLINICS
Hands of Hope
Rehab Fully Non-Opioid Medicare Accepted

Hands of Hope

4.6(50+ reviews)
Safe Care Score: 85/100
inside equinox gym, 45 Rockefeller Plaza 3rd Floor, New York, NY 10111

About This Clinic

Hands of Hope is a Physical therapy clinic located in the manhattan area. This clinic is verified as a non-opioid practice, committed to drug-free pain management approaches. Medicare is accepted.

Patient Review Insights

We've analyzed thousands of patient reviews to categorize this clinic's performance and clinical specialties.

Rating Breakdown

5
85%
4
5%
3
1%
2
0%
1
9%

Medical Focus & Specialties

Specific conditions and treatments mentioned most often by patients.

explanation of injury×3

Patient Experience Highlights

What patients consistently praised about their visit and the staff.

helpful physical therapist×5 kind therapist×2 thorough visit×2 patient aid×2

Testimonials

Sorcha Casey

"I would give zero stars if it allowed me to. I have spent hours upon hours trying to schedule an appointment, with no luck. The admin team have absolutely no ability to process paperwork or insurance documents in order to get an appointment scheduled. None of the staff members seem to be working on the same team, never mind same company. I've had to resubmit the same documents 7-8 times. They work from multiple different cell numbers and it's not possible to reach back out to the same person, making it literally impossible to make any progress with admin. I've had the worst experience with the admin team. I do not recommend."

Amanda Turner

"I had a very thorough visit with a physical therapist. She was very knowledgeable and extremely helpful. All the staff are very helpful and caring."

Dawn Betancourt

"Unfortunately I was unable to be seen, due to my own error! I booked a PT but need a OT. Despite being hard to find the place was quaint & smelt wonderful! The PT was so nice & Omar was so fantastic, so helpful! Bummer I won't be going there!"

Patient Experience & Criteria Scores

AI-analyzed breakdown from Google patient review ratings and comments.

Moderate Risk (8.8% 1★)8.8% 1-Star Ratio (7/80)

Dissatisfaction Risk Audit

8.8% 1-star rating frequency (7 out of 80 reviews).

Key Patient Evaluation Criteria

Clinical Expertise99%
Emphasized in 3 review mentions
Patient Care99%
Emphasized in 3 review mentions
Modern Facilities99%
Emphasized in 1 review mentions
Communication96%
Cleanliness & Hygiene95%
Wait Time & Efficiency91%
Emphasized in 3 review mentions
Hands of Hope | Physical Therapy Clinic in Manhattan