HSS Sports Rehab Tully Health Center

"I can't speak to the therapists, but I agree with the concerns. I called to schedule an appointment and was told one was available in 1.5 weeks if I emailed a script, which I did. Someone called the next day, but I didn't hear back until I left two voicemails and an email. Slot was gone and the next available one was four weeks out."

"The worst ever experience: it is not possible to book appointments I left several msg: sent emails without any response. As this is repeated experience I had to physically go to the office to book appointment. Wait time for my appointment was two weeks. Person who booked appointment never explained that to receive notification and confirmation one has to be registered .This done not by office as this people do not care at all. Patient had to do this on his own. I was expecting some way of contact from the Stamford Hospital-I got non. After checking my paperwork I realized that I missed my app by 20 min. I called right away to the office. Some "care lees" persons Mannish told me that my only option is app in18!!!! Days I agreed just to find out that this was booked with therapist that I never as to work with. I also found out I already have app booked next week with therapist that I need to see. Call office again was told that office takes full responsibility and I can see someone for my evaluation justo to be able to keep schedule with therapist I was waiting for. Or wait again for 18 days . My phone conversation was interrupted several time an I had to listen to Stamford Hospital msg when they promised patients are in the center of care What a joke!!!!"

"Waited three weeks to get a PT appointment. Morning of scheduled appointment, received phone call that therapist was out and appointment was canceled. When I called to reschedule, I was told that it would be another three week wait. Completely unacceptable. If I could give a rating of no stars, I would."