NON-OPIOID PAINCARE CLINICS
ATI Physical Therapy
Rehab Fully Non-Opioid Medicare Accepted

ATI Physical Therapy

4.8(250+ reviews)
Safe Care Score: 85/100
426 E 162nd St, South Holland, IL 60473

About This Clinic

ATI Physical Therapy is a Physical therapy clinic located in the south suburbs area. This clinic is verified as a non-opioid practice, committed to drug-free pain management approaches. Medicare is accepted.

Patient Review Insights

We've analyzed thousands of patient reviews to categorize this clinic's performance and clinical specialties.

Rating Breakdown

5
88%
4
9%
3
2%
2
1%
1
1%

Medical Focus & Specialties

Specific conditions and treatments mentioned most often by patients.

injury issues×9

Patient Experience Highlights

What patients consistently praised about their visit and the staff.

friendly staff×96 knowledgeable trainers×2

Testimonials

Bipin Patel

"They are professional, genuinely caring, and go above and beyond to support their clients. They helped me navigate a very difficult time, and I was enjoying every time I go for my PT .They are truly a skilled, compassionate professional and I advise you to contact them to get yourself back to normal life. A good therapist provides a safe, nonjudgmental space, actively listens is one and only place I wish you go to ATI Physical Therapy!!! Thank you for all your help I can give more than 5 "

Ebony Carlisle

"The staff is really friendly. They take their time helping my mom. She had a full knee replacement and Chris is very gentle with her. Also, David was nice and kind. I would recommend this place to anyone who needs therapy. Thank you so much for helping my mom. I give this place a 10."

LaDora Goodlet-Austin

"ATI was good to me. The place was in a good location and was very clean and sanitized. Cooper my PT Specialist was great. He gave me helpful exercises that helped my leg and back pain. I'm truly thankful my Dr ordered Physical Therapy because I had the pleasure of working with ATi...."

Brenda Lloyd

"I love the atmosphere of the facility, it's nice, clean and organized. The therapist is knowledgeable and professional. When I arrive I am seen in a timely manner."

Kimba Kay

"I want to give a shout out for the outstanding service I received during my 3 months of rehab at ATI physical therapy. Due to a car accident, I was prescribed therapy for my shoulder and lower back. I attended a minimum of 15 sessions, and with support & encouragement from the staff at ATI, I'll be returning to work at full capacity after the holiday. I would refer anyone that needs rehab to the South holland location. They are knowledgeable, professional and courteous. What more can you ask for?"

Sam N

"Update no one has reached out to me since I wrote this review. I had left a voicemail and sent a message on their website. My appointments were canceled as I never got any more reminders. I do not understand why there is zero customer service. It is not okay to be on your phone or to be gossiping with your coworkers. You are getting paid to do a job and your patients deserve to be given quality care. I started physical therapy here with high hopes. At first, the care felt attentive and supportive, and I appreciated the professionalism early on. Unfortunately, that didn't last. There was one session where my therapist spent nearly the entire time talking to staff about non-work-related topics. At one point, I even asked for help, and he didn't hear me because he was so distracted by the conversation. Other times, no one would check in to make sure I was doing okay -- staff were often on their phones or talking among themselves. I didn't expect constant supervision, but I did expect to feel supported and looked after. Instead, I often had to go find someone just to ask a question or get assistance. Eventually, I left a message to cancel my appointments and explained my concerns respectfully as a courtesy -- but no one responded. That lack of follow-up says a lot. Consistency, attention, and basic communication are essential in healthcare, and unfortunately, I didn't feel like a priority here."

Marie Bryant

"I liked visiting ATI physical therapy all the therapists are very helpful, courteous very professional and encouraging. I work with Joe for most occasions and he was always my personal cheerleader. I also worked with one of the therapist on the first shift. Sorry for the description, but I don't remember her name. She was a thin black girl and she knows how to be against her educational skills I would recommend them to anyone."

Roderick Taylor

"I have been too my share of Physical therapist but when I say ATI is one of the better ones, they take care of you hands on especially Paul and Joe love this place and it's right by my home so I don't have far to go. They are doing totally awesome For my rehab for my total knee replacement."

Patient Experience & Criteria Scores

AI-analyzed breakdown from Google patient review ratings and comments.

Low Dissatisfaction Risk (0.9% 1★)0.9% 1-Star Ratio (3/346)

Dissatisfaction Risk Audit

Very low 1-star frequency (0.9% across 346 reviews).

Key Patient Evaluation Criteria

Cleanliness & Hygiene99%
Emphasized in 3 review mentions
Clinical Expertise99%
Emphasized in 3 review mentions
Communication99%
Emphasized in 3 review mentions
Wait Time & Efficiency99%
Emphasized in 3 review mentions
Patient Care99%
Emphasized in 3 review mentions
Modern Facilities99%
Emphasized in 1 review mentions
ATI Physical Therapy | Physical Therapy Clinic in South Suburbs | Non-Opioid Pain Clinics