Acute Medicare Accepted
Frank S Chen, M.D.
4.8(100+ reviews)
Safe Care Score: 75/100
Clark Building, 795 El Camino Real Level 3, Palo Alto, CA 94301
About This Clinic
Frank S Chen, M.D. is a Orthopedic surgeon located in the Palo Alto area. Medicare is accepted.
Patient Review Insights
We've analyzed thousands of patient reviews to categorize this clinic's performance and clinical specialties.
Rating Breakdown
5 ★
93%
4 ★
3%
3 ★
0%
2 ★
0%
1 ★
3%
Medical Focus & Specialties
Specific conditions and treatments mentioned most often by patients.
shoulder surgery×14cortisone shots×10meniscus repair×7arthroscopic surgery×4torn meniscus×4
Patient Experience & Criteria Scores
AI-analyzed breakdown from Google patient review ratings and comments.
Low Dissatisfaction Risk (3.5% 1★)3.5% 1-Star Ratio (7/201)
Dissatisfaction Risk Audit
Very low 1-star frequency (3.5% across 201 reviews).
Key Patient Evaluation Criteria
Clinical Expertise99%
Modern Facilities99%
Communication98%
Cleanliness & Hygiene96%
Patient Care94%
Wait Time & Efficiency87%