Co-op City Chiropractic

"Elizabeth and Kimberly are the horrible and very unprofessional receptionists at this chiropractor's office which is located at 2100 Bartow Avenue Suite #227. These two women are about as unprofessional as can be . Elizabeth is about 50 years old, Spanish with glasses who is ugly looking and Kimberly is in her thirties with black curly hair, a little heavy set and light skin. Elizabeth wanted to be confrontational with me and did not want to do her job because I did not go to this office with my insurance card . Dr. Gregory Werner ended up doing Elizabeth and Kimberly's job by getting the insurance card that they said they couldn't get for me . Kimberly laughed at me because I didn't sign some forms I was given and kept laughing at me and making snarky remarks to undermine who I am as a person . Elizabeth did just about everything to make my experience a nightmare . She was unprofessional, wanted to argue with and literally told me to leave because I didn't have my insurance card and she didn't want to even speak with the insurance representative that I was speaking to on the phone or call the insurance phone number that I had given her . It's really a shame that Kimberly and Elizabeth still have their jobs at this office because my mother also went here and told me she had a negative experience with the receptionist here. Dr. Nelson Hall took care of me with regards to the chiropractor duties . Dr. Nelson Hall was very helpful, professional, knowledgeable and informative to me. He adjusted my back and took x-rays . Dr. Gregory Werner was very helpful in getting the digital insurance card for me which Kimberly and Elizabeth did not want to do . I will probably go back to this office because the doctors are good, helpful , informative and patient . However , I am not looking forward to interacting with Kimberly or Elizabeth because of their unprofessional behavior and attitude towards me and mother"

"I've been seeing Drs. Henry &. Nelson Hall, father & son, since early 2000: they are the salt of the earth. When I couldn't walk, they took the time from their busy practice to give me the care I needed. When I was a victim of a violent crime, Dr. Hall gave me the best advice that was spot on. I always feel better after treatment & my images have improved. Their front desk staff are friendly & top notch, too so it's always a treat to go there. I feel like I have a family there"

"I have been coming to dr. Hall for over 20 years and believe me when I tell you there is no chiropractic care that gives you superb quality Care when I first started I have been in a severe car accident and I thought I would never walk again after about a year of treatment I had absolutely no pain whatsoever I have started going back to him recently and believe me the pain I was experiencing after one session was gone give him a try his whole staff is marvelous Queen Place superb treatment no waiting time great parking you won't be sorry."