Acute
James B. Chen, MD
4.9(100+ reviews)
Safe Care Score: 65/100
26401 Crown Valley Pkwy # 101, Mission Viejo, CA 92691
About This Clinic
James B. Chen, MD is a Orthopedic surgeon located in the Mission Viejo area.
Patient Review Insights
We've analyzed thousands of patient reviews to categorize this clinic's performance and clinical specialties.
Rating Breakdown
5 ★
97%
4 ★
2%
3 ★
0%
2 ★
0%
1 ★
0%
Medical Focus & Specialties
Specific conditions and treatments mentioned most often by patients.
hip replacement×54knee replacement×39explaining procedures×4hip fracture×3
Patient Experience & Criteria Scores
AI-analyzed breakdown from Google patient review ratings and comments.
Low Dissatisfaction Risk (0.5% 1★)0.5% 1-Star Ratio (1/216)
Dissatisfaction Risk Audit
Very low 1-star frequency (0.5% across 216 reviews).
Key Patient Evaluation Criteria
Clinical Expertise99%
Emphasized in 2 review mentions
Communication99%
Emphasized in 2 review mentions
Patient Care99%
Emphasized in 1 review mentions
Cleanliness & Hygiene99%
Modern Facilities99%
Wait Time & Efficiency86%