NON-OPIOID PAINCARE CLINICS
Pivot PT - Baltimore (The Rotunda), an Athletico company
Rehab Fully Non-Opioid Medicare Accepted

Pivot PT - Baltimore (The Rotunda), an Athletico company

4.7(50+ reviews)
Safe Care Score: 85/100
711 W 40th St #352, Baltimore, MD 21211

About This Clinic

Pivot PT - Baltimore (The Rotunda), an Athletico company is a Physical therapy clinic located in the maryland area. This clinic is verified as a non-opioid practice, committed to drug-free pain management approaches. Medicare is accepted.

Patient Review Insights

We've analyzed thousands of patient reviews to categorize this clinic's performance and clinical specialties.

Rating Breakdown

5
91%
4
2%
3
0%
2
1%
1
5%

Patient Experience Highlights

What patients consistently praised about their visit and the staff.

welcoming atmosphere×10 kind staff×10 kind physical therapists×3

Testimonials

Ann Haney

"My experience at Pivot has been very positive. I have felt very welcomed from the start and have appreciated my many questions being answered. There is a supportive and caring atmosphere created by the entire staff. My physical therapist is very sensitive to the issues I have presented with and has selected an array of exercises that I can now see has brought about some measurable results. I have always been somewhat resistant to exercise yet the understanding of doing the work and learning about how everything is connected has made an impact on my thinking. This has made a big difference to my psyhological disposition and attitude. I am very grateful to have come to this center for physical therapy."

Glynis Marshall

"My name is Glynis I attend physical therapy three days out the week, and I'm writing this with great joy, and pleasure. I have been going to Pivot physical therapy located at the ROTUNDA in Baltimore Maryland for over a year now. And I say all that to say this from the very first day, I walked through the door I have received nothing but outstanding treatment from the receptionist that checks you in right down to the therapist that is working with me her name is Ms Jada, and I must say she is a phenomenal therapist. She treats me with such Love, and concern. That's exactly what I receive from her at all times whenever she's working on me. The other therapists that are there, they are very kind, and thoughtful and they take great pride in there work as well, and that's what I feel and see when I'm there. So hopefully not, but if you ever need to see a therapist come on over I'm sure you will not regret it. Sincerely, Glynis thank you for all y'all do"

Rosa Bivins

"I would like to say that I appreciate all the employees at Pivot,. I have been there three years with a beautiful service outstanding Staff I have always recover I appreciate each and everyone of them. I have been there with foot injury both knee replacements and I chose to go to Pivot, because of the staff that takes the time and appreciate all they do. They go out their way to please to make sure that you're comfortable. there is no other place I would rather go I would like to thank each, and every last one of the Pivot, staff at 711 West 40 Street...Again Thank You "

Tejfol

"One star unfortunately. Very friendly staff -love them. Convenient location. So why one star? Because the physical therapy techniques they use are not effective and they aren't good at planning and patient care. If you want real physical therapists that deliver results go to Phoenix Physcial Therapy. Pivot could learn from Phoenix on more effective techniques and how to engage patients to stick to their exercises. Whether the patient complies matters and Phoenix knows how to motivate me better and Phoenix offers manual therapy among other things instead of only exercises that Pivot does. Pivot doesn't take initiative to figure out what works. They just give you the same routine forever without really checking what is working."

Five Arts

"Amazing PT at PIVOT. I ruptured by Achilles and I am healing because of the intelligent, kind, and encouraging Physical Therapist at the Rotunda location. Jada is superlative. I am recovering and hope to be 100 per cent healed in the months ahead. Everyone on the staff is so empowering to their patients."

Cookie Nelson

"Ms Jada is the Therapist who's been working with me and She's Absolutely Amazing! She NEVER has a bad experience or bad day according to the Pleasantly Positive Personality that she's exhibited at her job each and every time I've been there! She has an excellent eye that allows her to see when and area's bothering you, her massages are magic!!!. She'll say something to you about an area you've neglected to mention when she sees ill-regularities and when you do mention something she's knowledgeable and forthcoming with treatment and resolution. THANK YOU MS JADA "

Mary Sydnor

"I love this office so much. I've been coming to sessions with lots of different varying pain problems and everyone I work with at the office is super helpful in accommodating whatever my pain problems in particular that day. Definitely has helped my pain levels, stamina and balance issues immensely."

Brite Nova

"I started coming to Pivot after a second on the job injury. The staff is very knowledgeable and create a welcoming environment. My therapy sessions are customized to my needs and are adjusted accordingly when needed. The front desk staff address you by name and are always willing to accommodate your schedule changes whenever possible. This all makes it easy to attend therapy sessions 2 to 3 times a week. Great group of therapists!"

Patient Experience & Criteria Scores

AI-analyzed breakdown from Google patient review ratings and comments.

Low Dissatisfaction Risk (4.9% 1★)4.9% 1-Star Ratio (4/82)

Dissatisfaction Risk Audit

Very low 1-star frequency (4.9% across 82 reviews).

Key Patient Evaluation Criteria

Cleanliness & Hygiene99%
Emphasized in 3 review mentions
Clinical Expertise99%
Emphasized in 3 review mentions
Patient Care99%
Emphasized in 3 review mentions
Communication99%
Emphasized in 1 review mentions
Modern Facilities99%
Wait Time & Efficiency92%
Emphasized in 1 review mentions
Pivot PT - Baltimore (The Rotunda), an Athletico company | Physical Therapy Clinic in Maryland | Non-Opioid Pain Clinics