Uptown Physical Therapy
About This Clinic
Uptown Physical Therapy is a Physical therapy clinic located in the chicago area. This clinic is verified as a non-opioid practice, committed to drug-free pain management approaches. Medicare is accepted.
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Patient Review Insights
We've analyzed thousands of patient reviews to categorize this clinic's performance and clinical specialties.
Rating Breakdown
Patient Experience Highlights
What patients consistently praised about their visit and the staff.
Testimonials
"These people are great! I came in not being able to climb a flight of stairs without pain in my knee and hip. They kept detailed records which made it easier to see my progress and know what was and wasn't working. And they were wonderfully friendly every time I came in which was a fantastic atmosphere. I'm better today because they are great at their jobs."
"I've recently met one of the most pleasant, engaging person who's last name is " Grace " at your physical therapy facility located 4816 N Sheridan Road. She greets myself and other patients by name as their colleagues do giving you a feeling of being welcome!! I began p.t. in the early 1980's and have periodically received services to date. As long as there is staff suchas "Grace" I cannot see myself receiving services anywhere else!"
"I'm impressed by the services provided by the therapists. All the doctors, Peyton, Colleen, Nick, and Chris did an amazing job. I was extremely satisfied with the care I received. All the therapists were knowledgeable, supportive, and helped me achieve my goals. The exercises and stretches were tailored to my needs, and I appreciated the progress tracking highly. Front desk support was very crucial especially during those times when my schedules were running back to back. I appreciate you all."
"I Love customer service from receptionist to the therapist they do excellent excellent job. Hope it will continue for the rest of her therapy. My mom love it too."
"I went there for my back pain for eight sessions. Unfortunately, I didn't find the therapists to care much about their work and their patients. They didn't tell me anything about their app until my last session. This has caused all the moves and stretches not to be recorded for my later use at home. Only on my two last sessions they gave me the instructions for the exercises I did. So now after 2 months, I don't have any of those exercises to perform based off of them. They were also understaffed. My therapist was working with 2-3 other patients at the same time. They appointed an intern for me on two of my sessions who was instructing the exercises wrongly. Overall, I was not very happy and I don't recommend it. I'm giving them three stars only because of the efforts of one of the therapists who was assessing me in the first day. And also because booking an appointment was fast."
"Finally came here after injuring a "bad shoulder" for the nth time over several years. The team here helped me get right. I'm pain-free again with better mobility and a tailored plan to prevent future injuries. My only regret is not going sooner!"
"These people know what they're doing. I came to this place after an injury that turned out to be a more serious medical problem. They worked me hard to build up my strength, but they also paid close attention to my pain, even facilitating a connection with a pain specialist. What's more, they helped me understand what was happening to my body, taking the time to explain how the exercises they had me do addressed my issues. Finally, once I was strong again, they left me with guidance to maintain my strength on my own. These folks are the real deal and I wouldn't hesitate to recommend them to anyone who is serious about recovery."
"I was very impressed with all the physical therapists - Colleen, Chris, and Nick all helped me a great deal. And Nia & Missy at the front desk run a well-organized operation. Thanks to all of you for making this a very pleasant experience and helping me get back on the tennis court!! "
Patient Experience & Criteria Scores
AI-analyzed breakdown from Google patient review ratings and comments.
Dissatisfaction Risk Audit
Very low 1-star frequency (0% across 38 reviews).