OrthoConnecticut Coastal Orthopedics: Westport

"If not for Dr. Soojian and Dr. Bast, I'd be lost. Both have provided excellent care over time. Dr. Soojian picked up the ball when Dr.Protomastro (spelling?) seriously dropped it, giving me back the full use of my right hand. Dr. Soojian's expertise allowed me to continue with my career as an author. I highly recommend both Dr. Soojian and Dr. Bast. I wanted to add that Mary, at the front desk in Westport, is phenomenal, as is Caitlin, whom I spoke w/ over the phone. I can't say much for my 1st experience with the Norwalk office yesterday. The front desk makes you wait, standing without acknowledging you until they're ready. The woman behind me said it's the 2nd occurrence for her. On my way out, I was told to wait in line to make another appointment, or I could call. There were several people in line: I opted to call later. On the positive side, Dr. Ryan Thacher was great as was his assistant, Dean. Thankfully, after calling for an appointment I don't have to deal with the front desk for 6 weeks."

"The receptionist at the Westport location was extremely knowledgeable and friendly. I had a hard time scheduling this appointment for my son via phone. He was injured playing a sport at school and I couldn't book anything without getting all the insurance info from the school and since the school was closed for vacation his treatment was delayed. It is hard for me to believe that this type of information is not already available since they treat a lot of high school athletes locally or yet a better system isn't in place to get the athlete scene quickly. Once I arrived and spoke to the office directly I was very happy with the way my situation was handled. The doctor and his nurse were awesome and my son is getting the necessary treatment for his injury. I just had to get past the person I spoke on the phone with initially."

"The most satisfying medical experience I have ever had! I was well educated by them before and after my hip replacement which relieved any anxiety I might have had. The staff was kind and helpful pre-surgery, hospitalization and post-surgery. They are a well-oiled machine and I recommend Dr. Polifroni and his staff and Motion PT to everyone! Thanks to them for giving me my life back!"