Adventist HealthCare Rehabilitation

"Dear Adventist HealthCare Rehabilitation Team, I am writing to share my positive experience with Adventist HealthCare Rehabilitation at Crown and to provide a review for the excellent care I am receiving. I would like to recognize several members of your team for their outstanding service. From Brittany, who is a wonderful first point of contact at the front desk, to Barbara, who ensures everything is clean and ready to be utilized, the environment is welcoming and professional. I want to specifically highlight the work of Shangyuan and Kenny. They are both exceptional physical therapists who provided professional, attentive, and highly effective treatment. Thanks to their expertise and guidance, I have seen significant improvement in my recovery. I highly recommend your services to anyone in need of quality physical therapy."

"It's a good location and they have convenient hours. I worked with four of the physical therapists there, and they were all professional and knowledgeable. I requested a different PT a few weeks into treatment because although I was seeing improvement it was slow and I was having trouble communicating what I needed. It was smooth sailing after that change. Thank you!"

"I have been visiting Adventist HealthCare Rehabilitation for about 4 weeks and the care that I am receiving from Fei is outstanding. She is quite patient and I love her patient PT. I genuinely feel like she listens to me and I am feeling better (I have a strained calf which has affected my Achilles Tendon). I am sure all the PT's are outstanding, but I really appreciate Fei. Also I have to give a shout out to Brittany who always has a smile on her face and makes me feel welcome, which no surprise is becoming rarer and rarer. And the lady who sanitizes each station and equipment after each use is always moving and has a friendly demeanor! I am so happy my Doctor referred me to this facility and I highly recommend it Thank you!"

"I absolutely recommend this facility. Each physical therapist I worked with was great! Friendly, professional, and knowledgeble. However, my two favorites were Patrick and Cindy. The front desk staff were also wonderful. I often had to reschedule, and they were helpful in finding therapists that could fit my schedule, even confirming if I was okay working with a new person. If I ever need PT again, I'll definintely come back!"

"I've been incredibly fortunate to work with Cindy and Patrick after tearing my ACL and meniscus. They are both extremely kind and professional therapists who genuinely care about their patients. From day one, they've communicated clearly about what to expect during my recovery, guided me through my frustrations, and even advocated for me with my doctor. They take a holistic approach to treatment, ensuring my body is treated as a whole (not just the injured knee). Unlike the "no pain, no gain" mentality, they understand the importance of resting, allowing the body to recover when needed, and increasing therapy when I could handle it. They took the time to explain why this approach is so vital. I truly couldn't have asked for better care throughout this journey!"

"I've been to Adventist healthcare rehabilitation numerous times. I have never been disappointed. Everything is very clean and well arranged and I feel very comfortable there. The manager, Cindy is absolutely amazing. Anyone that wants good rehab rehabilitation should definitely go there."

"I came to this facility for PT after a right hand injury, and scapular injury. Chun and Kenny were patient kind and fantastic to work with. They really helped me to minimize pain and regain mobility and strength. Thank you so much again."

"I consulted Adventist for curing a pain in my Quadratus Lumborum muscle. I did 6 online sessions and 3 in-person sessions. I have set reminders for doing exercises 6 times a day and I was sincere to get rid of that pain. I still have the same level of pain I had before consultation. I was charged $514 for PT Evaluation and $309 for each session (like I said 6 out of 9 sessions were online video sessions). I have asked about the charges initially and they said I would receive it in mail. By the time I received in mail, I already did 9 sessions upon recommendations. If I ask about why I was charged so high, they would play ping pong. Looking at those charges and results I have decided to stop taking the treatment. I suggest, know what you will be charged up front."