ATI Physical Therapy
About This Clinic
ATI Physical Therapy is a Physical therapy clinic located in the chicago area. This clinic is verified as a non-opioid practice, committed to drug-free pain management approaches. Medicare is accepted.
Patient Review Insights
We've analyzed thousands of patient reviews to categorize this clinic's performance and clinical specialties.
Rating Breakdown
Medical Focus & Specialties
Specific conditions and treatments mentioned most often by patients.
Patient Experience Highlights
What patients consistently praised about their visit and the staff.
Testimonials
"The Michigan Ave location staff was awesome and easy to work with,they were very understanding in my situation and were really helpful in getting my shoulder back in shape. Especially Dena and Amanda I would recommend them to anyone in need of physical therapy."
"Don't trust this place!! They gave me an appointment for 1/9/26 at 11am When I got to their place at 7315 Irving park They said we don't have therapist for you and also I don't have any appointments, Not only that they didn't try to find out Why? I did call their center office and told them that I am recording this call but I was transferred and disconnected! This really bad bad bad place to go for therapy!!!! Think twice b/4 you call this place"
"I have spent the last two months going to ATI at 326 Michigan Ave for a shoulder problem. Throughout this whole process, I have been supported by the entire team at this clinic. I would recommend this location to anyone needing physical therapy in Chicago. The scheduling was fast and convenient-- they can book clients from as early as 7am to when they close late at 7pm. When coordinating with my insurance got messy, Lynette at the front desk made sure I was updated on the situation and worked diligently to help resolve it. The physical therapy itself was great, too. Shaina put together a plan of care that was easy to learn and follow. She listened to my concerns and adapted when certain exercises caused me discomfort. Irina, Dana, and Carolyn also worked on my care. They made me feel just as welcome. Everyone at the clinic knew my name and how to help me get better! To summarize, the excellent staff ATI at 326 Michigan makes physical therapy welcoming and convenient. An awesome experience overall."
"My experience at the ATI Michigan Ave location has been great. In January, I was hit by a car as a pedestrian and ATI has been an integral part of my recovery. The whole team is fun and caring and I really trusted Shaina's ability to get me back to being active. The location was super convenient to my work office in the loop and they have flexible hours both early and late. I highly recommend the staff at this location for excellent physical therapy."
"I started going to ATI about two months ago after my ankle surgery. Within a few weeks I noticed significant improvements. The staff is knowledgeable and friendly, but also professional and won't let you slack on your exercises and training. After two month, my ankle and my legs feel stronger than they may have ever been. I've still got a ways to go to heal, but I'm confident the physical therapists are going to get me back to normal plus some. The facility is also very clean and spacious. I would recommend this ATI to anyone."
"I have been coming to ATI Michigan Ave. for almost 3 months. I arrived with a back injury and I noticed improvements from day one. If I would have to start my rehabilitation process all over again I would come back to this place again without hesitation. Ask for Shaina, she is the best. She listens and checks how your progress is going and makes the adjustments to speed up your recovery process. The environment is friendly, I was always looking forward to coming to my sessions. The location is well equipped and super clean. Because of COVID-19 I see good preventive procedures taken in place, I feel safe."
"I have been attending ATI for therapy for almost half of the year. Shaina has been an absolute pleasure to work with. She has been attentive to my needs, pushed me and motivated me even when I could not motivate myself due to the pain of my injury. She cares for her patients overall well-being both physically and emotionally. She treats her patients with respect and kindness. She has become more of a friend over the course of my treatment with her. The staff members at the Michigan Avenue ATI are supportive and friendly too. I appreciated Lynette and her cheerful attitude every time I came for my sessions. I highly recommend Shaina and the Michigan Avenue ATI in general due to their above and beyond care for their patients. They also offer telehealth to accommodate for COVID conditions. Even though it is difficult to recover from an injury, Shaina and her staff know how to help a patient recover in more ways than one. Thank you everyone at this ATI branch, your help will always be remembered and appreciated!"
"Had an amazing physical therapy experience here for my fractured fibula and ankle, and I'm so glad I chose this location! Scheduling was very flexible, and they are great with staying on top of communication. Shaina always made me really look forward to my appointments, and is super personable, fun, and a true expert at what she does! So thankful for her help, and I'll truly miss coming in each week!"
Patient Experience & Criteria Scores
AI-analyzed breakdown from Google patient review ratings and comments.
Dissatisfaction Risk Audit
Very low 1-star frequency (1.3% across 75 reviews).