MAPS Centers For Pain Control

"After being a long time patient of Dr Lubenow I was concerned I may see different treatment with MAPS versus Rush. I was definitely wrong. I recently saw Puja Shah and was treated incredibly well. For the first time in over a decade when she came in the room she had actually taken the time to read through my history, which, is a lengthy one. The appointment was incredibly efficient and I left the appointment absolutely pleased with the service and care I received from the entire staff. Thank you to all."

"I have been a patient at this office for several years and have never had an issue until recently. Last month, I came in needing paperwork completed. I asked Dr. Pooja Shah if she could fill it out, and she immediately said she does not do that. When I asked if I could at least show her the paperwork, she dismissed it entirely and told me to go to my primary care provider without even reviewing it. The appointment became tense, and I left feeling angry, unheard, and dismissed. Before my most recent appointment, I called the office to confirm whether doctors there complete this type of paperwork. I was told yes, that they do it often, and to bring the forms with me so they could be completed. This left me confused as to why it was refused during my previous visit. At my appointment, I gave the paperwork to the front desk and was taken to the exam room. Although I was not originally scheduled to see Dr. Shah, she came in without greeting me and stated that she could complete the paperwork, then questioned why I didn't bring it to my last appointment. I explained that I did, but she refused to review it at that time. Her response felt dismissive and confrontational, and I was told, "I'm not going back and forth with you -- do you want the papers filled out or not?" I felt extremely disrespected and unheard. As a patient, I expect to be treated with professionalism, respect, and to be listened to. Doctors are there to help patients, not dismiss concerns or respond with attitude. Do better."

"I was sent to this location for my worker's comp case and I have to say these doctors all had the best interest and worked so hard to get all of the help I needed. I can't thank them enough. They genuinely cared. It was easy to make appointments with them and find the best solutions."

"Professional and compassionate care . Staff from the front desk girls to the providers is great. I highly recommend MAPS for pain management issues."

"I really love MAPS! Pooja Shah is amazing! I highly recommed this office. If you have pain and need a solution to get out of pain...please contact MAPS!"

"The doctors here are awesome! They make you feel seen and heard, which is just invaluable. They really listen and learn about their patients so that they know just how to properly treat them. I truly appreciate all that they have done and continue to do to ensure that my injuries are treated with the utmost care."

"I absolutely love coming to this location The two doctors that treat me Dr. Pooja Shah and Doctor Mark Farag are always looking to better my situation with pain management and are always looking for new ways to help alleviate the pain I deal with every day The people upfront are kind and just a great place to be treated at I would highly recommend this practice to anyone"

"Hello everyone, I want to take this time to say the my monthly follow up appointment has been very satisfactory since being a patient with the amazing staff here at Maps , I definitely recommend anyone to come in knowing your experiences and medical procedures will be well thought out and from your medication, to your doctor's here are spot on to making sure you'll be getting all the necessary professional treatment for your problems and they're orthopedic referral are amazing as well... please come in and enjoy your 1st day with the staff of Maps , and your needs will be greatly met .... thank you"