St. John's Episcopal Hospital

"Pre-op testing was done last week, and I was truly impressed. The staff were professional, friendly, and made the experience smooth and reassuring. The care in the main hospital has been excellent. The ER, however, really needs improvement. Long waits and staff appearing disengaged leave patients feeling overlooked. It's a noticeable gap compared to the strong care the rest of the hospital provides. I'll update after my surgery, but I hope meaningful changes are made in the ER -- the hospital has the potential to deliver consistently excellent care across all departments."

"Disgusting service. I am absolutely disgusted, I brought my daughter with cancer in for chest pain- they discharge her abruptly. Then had to bring her back to find out she had pneumonia they missed...now she's been crying with chest pain for over 3 hours. I wouldn't recommend you bring anyone here these doctors will leave you to die in a back room by yourself. And God forbid you ask a nurse for help that's not your nurse they will chew your head off like you personally disrespected them. Absolutely sickening experience, so disappointed in these "healthcare providers""

" 5-Star Review for the Radiology Department I had an excellent experience at the radiology department and wanted to thank the entire team for their kindness, professionalism, and care from start to finish. From the moment I arrived, Dawn at the reception made everything so much easier. She went above and beyond to help me -- from checking me in smoothly to making sure I felt comfortable and informed. Her warm attitude truly set the tone for the whole visit. Next, nurse Aideen was wonderful -- compassionate, patient, and reassuring. She explained each step clearly and made sure I felt calm and cared for throughout the process. Radiologist Danny was very professional and knowledgeable. He answered my questions, made sure I understood what was happening, and treated me with great respect and care. Finally, Dr. Farrag (apologies if I misspelled) from anesthesia was outstanding. He was thorough, kind, and made me feel completely safe and confident before the procedure. His calm and reassuring presence made a world of difference. Overall, every single person I interacted with was kind, attentive, and incredibly professional. I'm truly grateful for the care I received and highly recommend this radiology department to anyone needing their services."