The Pearl of Fox River Valley

"Mice running around and Lird only knows what else, this place needs to be shut down ! Definitely not a rehab center, they never walk or assist the patients. Stay away from this morgue"

"My mother has been there a few times Every time she leaves happy because she's treated with so much care. I wish I can name everyone that cared for her Cna Natisha and Patricia what sweet hearts. Love to see my mom smile when she sees them. Same with her nurses that cared for her. Thank you so much Avsntara God bless"

"I enjoyed my stay here at Avantara..the nurses and nurses aids are very nice..and the rest of the staff is good too.."

"I recently had a two week stay at Avantara. Everyone was wonderful to me during my recovery. Nurses, CNA's, PT and OT staff treated me like a friend. The facility is very clean and the food is good."

"I decided to take my father there from Sherman Hospital to this place Aventura in Elgin so my first complaint was that they do not clean at all that's why I decided to move him like right away after that the next day that I went to pick him up they didn't give him breakfast so I finally take him out of there like right in the next day or too a new facility and when we get here we notice that they gave me another patient's medicine so that's not right if you're So if you're thinking to take your parents to this place I'm just saying it's not safe for them"

"People have the heart and soul to care for patients. Rehab is the best part. The therapists are enthusiastic and have a great attitude. Housekeeping staff keeps the place nice and clean. Food is very decent, specially dessert."

"I would not recommend this place for your loved ones. Don't let the new remodel fool you. From management to the rn, cna they all don't care. Don't clean your loved ones, don't give medicine or help put on a cpap mask. Therapy is also a big joke. They just sit there and talk with co-workers, not even helping with exercises. If you want your loved one taken care of right, don't bring them here."

"I would definitely give this place 3 stars on service and overall atmosphere. I'd give them 4.5 stars on the medical staff and physical therapy though. My mom stayed here for a couple of weeks and overall, she was happy but there's definitely improvements to be made. The place is not as luxurious as it looks online. The rooms are just okay. We also thought you could customize your meals...spoiler alert: you cannot. You get what they serve you for the day. Also, they are severely understaffed. So while my mom's nurse and physical therapists were incredible, the other staff who changes sheets, brings meals, etc. were just lacking. It would take them up to 2 hours to respond to her calls, which is crazy given the level of help patients require. The weekend wait times were even worse! And finally, there's a hair salon for patients but when my mom was at this facility, the beautician only catered to white women's hair. I spoke to the facility director about this and how it's basically discriminatory (charging everyone the same price but only providing perks to some) and she said she would fix it so that Black and other patients (even men) could take advantage of the salon. I don't know if that's been fixed yet. My mom stayed there in December of 2021. Let me also add that I called every single day to check on my mom and visited her in person every 1-2 days. For those who don't have the time to check on their loved ones as frequently, I'm not sure I'd want my family member staying here."