NovaCare Rehabilitation - Arbutus
About This Clinic
NovaCare Rehabilitation - Arbutus is a Physical therapy clinic located in the maryland area. This clinic is verified as a non-opioid practice, committed to drug-free pain management approaches. Medicare is accepted.
Patient Review Insights
We've analyzed thousands of patient reviews to categorize this clinic's performance and clinical specialties.
Rating Breakdown
Medical Focus & Specialties
Specific conditions and treatments mentioned most often by patients.
Patient Experience Highlights
What patients consistently praised about their visit and the staff.
Testimonials
"CLEAN! FRIENDLY! & POSITIVE ENVIRONMENT! The experience I had with Arbutus NovaCare Rehabilitation was none other than exceptional!! The therapist Hanna is an amazing and very professional therapist who is knowledgeable and gives great professional advise to her patients. Oh and let's not forget how awesome the Secretary Jane is!! She's funny, she's sweet, and displays an amazing amount of customer service and professionalism when interacting with the patients. I strongly recommend Arbutus NovaCare Rehabilitation to any and all who needs some physical therapy for whatever it is that you need it for. If you want to enjoy an amazing experience with each visit then Arbutus NovaCare Rehab is your go to. Best~ Rhonda F."
"Nicest staff I have ever seen. Sweetest people ever. I have to come 2 hours before opening due to transport restrictions and they always make sure to leave a seat outside for me. They even left me treats today. Dr. Hannah worked with me and she is so so considerate and understanding. Working with her in the concussion clinic has also helped me a lot. I'm so grateful for them."
"NovaCare at this location is extraordinary. Rolling Road office closed due to lack of therapists so followed Laurie to Sulfur Springs location. Best decision I could have made. She and Hannah have worked exceptionally above and beyond with My son. They are very professional and thorough helping with his issue. I have used NovaCare for myself and was also very happy with them. I would be remiss not to mention the receptionist whose knowledge also help walk me through the paperwork for which I grateful. I highly recommend NovaCare."
"I am new to NovaCare Rehabilitation in Arbutus. I am always nervous about going to Physical Therapy. This location is great, I am not at all nervous about trying new exercises because there is no shaming if I can not do the exercise. It doesn't matter if my workout clothes are out of style and that my rolls of fat are in my way. I get encouragement each time I arrive. I really enjoy therapy at this location, and it is close and convenient for me."
"Hannah was extremely professional and helped outline an excellent plan for my recovery treatment. The location is very organized,clean, and they make you feel welcome as soon as you walk in the door!"
"The therapists here at NovaCare are EXCELLENT! Hannah and Laurie were great. I made so much progress since working with them. My experience was awesome, Jane was also very helpful and welcoming. I would definitely recommend NovaCare"
"Tyffany is great! She's a fantastic therapist and on top of that is incredibly personable. It's a lot easier to stay calm while dealing with the pain when she has you smiling and laughing. I'm ahead of time in my healing process post-op thanks to her care."
"This is my second injury that left me needing physical therapy. I returned to NovaCare because it was helpful last time. The care I've been getting over the last few weeks is even better (hence my rating going from 4 to 5 stars). Katie and Ann have been great to work with. In addition, the whole staff is friendly."
Patient Experience & Criteria Scores
AI-analyzed breakdown from Google patient review ratings and comments.
Dissatisfaction Risk Audit
Very low 1-star frequency (2.2% across 45 reviews).