Montefiore Hospital

"Montefiore Medical Center in the Bronx truly deserves endless praise. The wonderful staff, from the front desk to the hallways, are caring, patient, and professional. The nurses and doctors work incredibly hard every day, and I am deeply grateful for the multiple successful surgeries I've had here throughout the years. I also appreciate the kitchen staff for consistently providing great food. There's something special about a hospital where you can get lost in the long hallways and still feel cared for. Montefiore is a true neighborhood staple, and I hold deep respect for Sir Moses Montefiore himself. Most importantly, I am beyond thankful for the successful surgery my mom had here and the love shown by every doctor, nurse, and staff member involved."

"I want to sincerely thank the doctors and nurses who cared for me during my hospital stay. After leaving the ER twice, the team followed up with me, called me, and took the time to explain the importance of returning for further evaluation. That follow-up showed genuine concern for my health and made a real difference.Once admitted, the care I received was exceptional. Huge shoutout to Klaus, Floor 6 the nurses there were patient, attentive, and incredibly accommodating. During the nurses' strike, the travel nurses were absolutely excellent and went above and beyond to make sure I felt supported. Special thank you to the neurology team and the medical doctor who worked the morning shift truly amazing. The level of care, communication, and compassion made a stressful situation feel manageable. While the hospital system could benefit from better updates and coordination, the care team delivered outstanding care despite those challenges. I am extremely grateful. Thank you to an incredible team."

"This hospital is truly a hit or miss, and unfortunately our experience was overwhelmingly negative. While a few nurses showed care & compassion, far too many spent time sitting in hallways chatting instead of checking on patients. The level of attention & quality of care depended entirely on which nurse you happened to get and if they did not like you or your family member, it clearly affected the care provided....The most alarming issues occurred at the admin & discharge level. After multiple attempts to speak with hospital management & formally requesting detailed medical & financial records, we received nothing. There was no transparency, no follow-up & no accountability. The patient was inappropriately discharged despite having a serious medical condition & a high risk of infection. The hospital effectively engaged in patient dumping by sending the patient to a rehab facility knowing full well that physical therapy could not be performed. Even worse, the hospital failed to send proper documentation to the receiving facility & did not disclose that the patient had an extremely deep, open pressure sore from being left idle in a hospital bed for three weeks. Despite this, the hospital documentation falsely claimed the patient was receiving physical therapy three times per week. Complaints were filed with risk management & the Department of Health, yet no action was taken. This facility operates with zero accountability. This was unacceptable, unsafe & negligent care. I wouldn't send my worst enemy here, let alone a loved one."