RUSH Kids Pediatric Therapy - Naperville South

"When we started at Rush Pediatric Therapy, our 4-year-old son was non-verbal and severely delayed, struggling to achieve milestone that most of an 18-month-old level per CDC milestones. After his initial assessment, the team agreed he needed 30+ hours of weekly ABA therapy to support his development. Unfortunately, Rush consistently failed to deliver. Despite the agreed-upon plan, our son never received more than 17 hours per week, even during summer sessions it was decreased even further down to just 13 hours. Early intervention is critical for autistic children to build essential skills in communication, cognition, and social development, as emphasized by every autism support group we've joined. Rush's inability to provide the recommended therapy hours has hindered our son's progress. Worse, Rush made recommendations that seemed contrary to his best interests, such as reducing his weekly hours after he missed a few days over a couple of weeks or allowing their therapist make medical diagnosis when they have no training to diagnose medical conditions. This lack of commitment and follow-through has been deeply disappointing. We expected a center dedicated to supporting autistic children to prioritize their needs, but Rush fall far short of that standard."

"My son has been receiving OT therapy from this location for almost a year and we have had a great experience. Kayla is extremely helpful and communicates very well with my sons progress. She is very accommodating to his interest and incorporates that in his sessions. My son enjoys it so much when the session is over he does not want to go home."

"Michelle and Carly are both so amazing! Michelle has been so patient with my son and he loves coming to OT to see her! I know my son are in good hands with the two of them. Aseel is always so welcoming when we walk in. Thank you everyone for all that you do!"

"We have loved our experience at Rush Kids! Jonathan is very patient and caring with our baby during his physical therapy sessions. He is definitely very knowledgeable and is great at explaining stretches and activities in a way I understand and feel like I can do them at home. I would highly recommend Jonathan and Rush Kids!"

"Jen has been great with my daughter! She is very informative and lets me know what type of exercises to do at home to help. The entire staff has been incredibly friendly. Would recommend RUSH Kids Pediatric Therapy to anyone looking for a physical therapist."

"Very unprofessional ! We cancelled some of our therapy sessions due to to some reason its not fun and we inform everytime whenever we thought that we would not be able to make up but the person incharge there cancelled all our future appointment slot without even atleast informing us or talking to us . Thats very rude !"

"So far we had a great experience with testing and scheduling."

"Excellent care and professional service."